Who fixes what
Three groups deal with gas problems. The gas network looks after the street and the meter. Your LPG supplier looks after the bottles. A licensed gasfitter looks after the pipes and appliances inside your property. That last part is what this site is for.
Gas help in the Mountains
How a gas leak is found and fixed
1. Pressure test
A gasfitter usually starts by checking whether your pipework holds pressure. A drop means a leak.
2. Find the leak
The gasfitter traces the pipes, joints and appliance connections to the source.
3. Fix and test
Faulty parts are repaired or replaced, then the system is tested again.
4. Paperwork
Regulated work comes with a compliance certificate. Ask for your copy.
Mains gas and LPG
Some Mountains streets have mains gas. Other homes, especially in the upper Mountains and on the bush edge, use LPG bottles. Your gas bill shows which you have.
Cold climate, old homes
The upper Mountains are colder than the lower Mountains, so gas heaters work hard for months. Older cottages can have pipes that are decades old. Worn pipes and blocked flues can cause leaks and carbon monoxide problems. A pre-winter gas heater service helps.
Towns covered
This service also covers Glenbrook, Warrimoo, Valley Heights, Winmalee, Faulconbridge, Linden, Woodford, Hazelbrook, Lawson, Bullaburra, Medlow Bath and Mount Victoria. See all towns.
What will it cost? It depends on the job and the access. Ask for a quote before work starts.
Common questions
Who fixes a gas leak inside my house?
A licensed gasfitter. The gas network covers the street and the meter only.
Will Jemena fix a leak in my pipes or appliances?
No. Jemena deals with the network, up to and including the meter. Pipes and appliances after the meter are the owner's responsibility.
Is LPG covered as well as mains gas?
Yes. For a bottle leak, call your LPG supplier first. For regulators, hoses and pipework on your side, call a licensed gasfitter.
How much does it cost to fix a gas leak?
It depends on the job. Ask for a quote before work starts.
Is the gasfitter licensed?
Yes. Gasfitting and plumbing is by a NSW licensed plumber and gasfitter, Licence No. 392468C. You can check any NSW licence at service.nsw.gov.au.
Which towns are covered?
Glenbrook to Mount Victoria. See the town list.
Request a quote
Send a few details and a licensed gasfitter will call you back. Or call 0495 053 644.
Gas leak or gas appliance problem? Call a licensed gasfitter.